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Where To Get Help

Support over the seasonal break

Where to get help

It’s that time of year again where we shut down to have a seasonal break and recharge our batteries. This year we will be closing for our seasonal break on Saturday 21st December and we will reopen until Saturday 4th January 2020.

We know that this can be a very difficult time of year for people and want to make you aware of other services that are open to offer support in times of crisis.

Over the holiday period other services are open to offer support to people who need urgent care or someone to talk to.  The following is a list of services that people can access if they need support.  We really hope that you and your loved ones don’t need this but just in case……….

Face to face support and helpline

  1. Dial House is a place of sanctuary for people in crisis. They are open as usual every day over the seasonal break.  You can contact Dial House by phone on 0113 260 9328 or text 07922 249 452.  Find out more about their services here
  2. Connect Helpline offers emotional support to people in Leeds and is open every night 6pm-2am – call 0808 800 12 12.
  3. Well Bean Cafe supports anyone in a crisis and is open as usual with two extra nights on Tuesdays for the Christmas and New Year period. The cafe will be open 6pm-12am on 23, 24, 25, 26, 30, 31 December and 1 and 2 January. Please ring or text first on 07760 173476 if you would like to go to the cafe (each time). Professionals can refer on 07760 173505.
  4. The Samaritans is open 24/7 if you need someone to talk to about whatever you are going through. Call 116 123.

Online resources

MindWell is the mental health website for people in Leeds. You can find resources to help you manage common problems like anxiety, stress and depression, and links for local support including help for issues that can affect your wellbeing such as money worries, bereavement, alcohol use and domestic abuse.  Here is a link to the MindWell site.  MindWell are also running a campaign on Twitter to help people to stay healthy over the coming weeks.  Follow the hashtag #StayhealthythisChristmas 

The MindWell website also has a Christmas toolkit with ideas to help people over the seasonal break – find out more here


Want more information about Phoenix Health and Wellbeing?

If you would like more information about the therapies that are offered at Phoenix Health and Wellbeing or would like to know more about our charitable work then please click here or email us at info@phoneixhealthandwellbeing.org.ukor call us on 0113 234 0181

Phoenix Health & Wellbeing is a Charity. When you come to us for a treatment you will be helping us to support people who have chronic health issue and low income.  We use the proceeds of your treatment to subsidise those who would not otherwise be able to access our therapies. Roughly £3 to every £10 spent with us will go to help others.

Phoenix Health and Wellbeing offers excellent counselling and massage therapies in Leeds City Centre with therapists who are fully qualified, insured and members of relevant professional bodies. Click here to find out more

Opening times from 4th January 2020:

Monday to Thursday: 10:00 to 20:00

Friday and Saturday: 10:00 to 16:00

Sunday closed.