Nurturing | Professional | Valuing each individual

All of our staff and volunteers share these values, and we hope you’ll experience this as you get to know us.

We each offer different skills and experiences to Phoenix, but it all comes from the same place: wanting to help others feel good.

Our massage therapists, acupuncturists and counsellors are all qualified, insured and members of a relevant body. They have all been Police checked and carry out regular Continued Professional Development. Our counsellors also have professional supervision and are monitored closely to look after theirs and their clients’ wellbeing.

Get to know us a little better by reading our bios below.


Here’s what some some of our client’s have said…

To ensure that our clients, staff & volunteers are healthy & safe, we are temporarily suspending our referred counselling service and all massage & acupuncture clinics


We are sending you big virtual hugs x

Reception was welcoming and friendly, I knew straight away that it would be a positive place. My counsellor was very compassionate and approachable, and the rest of the staff I met were lovely. Phoenix was an all round positive and relaxing place to be.


Since coming to Phoenix I have had one minor breakdown and no suicidal thoughts. For me to go 5 months without any suicidal thoughts is amazing. The staff are really good. I’ve been to other places and it’s not the same. At Phoenix the staff understand what you are going through. They listen to me.


I was really down and lonely when I first came to Phoenix. Counselling has helped me look forward in a positive way. My counsellor listens and remebers what I’ve said – I can be myself in the sessions. I always feel better when I leave.