Our counselling service offers the opportunity for you to talk to someone in a warm, confidential, judgement-free space about issues that might be affecting your life.
The type of counselling we offer is person-centred and non-directive, and we offer a subsidised service for people who have chronic mental, physical and emotional health issues and low incomes.
If this is you, ask your Doctor, a medical professional, healthcare practitioner or support worker to refer you to us.
The Referral Process
Step 1: Your Doctor/healthcare practitioner/support worker needs to contact Phoenix Health and Wellbeing and pass on your contact details. They need to ring us on 0113 234 0818 and it will take just a few minutes.
Step 2: We will confirm we have received your referral
Step 3: You will be screened by one of our counsellors. This is nothing to worry about, it is just to ensure that our service is right for your needs.
Step 4: Once this has been completed, we will then contact you via phone call and discuss your availability, counsellor preference and session cost.
Step 5: When there is a counsellor available to see you, we will ring you to let you know that an appointment has become free. We will offer you up to 3 appointments so don’t worry if you can’t make the first appointment that is offered.
Usually there will be a waiting period of up to 5 months in between your initial referral and seeing a counsellor. The length of time that you wait will depend on a number of factors, such as your availability. We wish there wasn’t a waiting list and will try and keep your wait as short as we can.
What to expect in your first session
The first session you attend is an opportunity for you to meet your counsellor and to see whether counselling may help you. After this session, if you and your counsellor want to proceed, you will be offered weekly sessions at the same day and time. These sessions will last for 50 minutes. During this time you will be free to talk to your counsellor and explore any issues that you have.
To find out more about the counselling we offer, give us a call on 0113 234 0818 – or to to find out more about counselling in general visit the Counselling Directory.
All Phoenix Health and Wellbeing counsellors are qualified to at least certificate level. All are rigorously selected and monitored. They have professional supervision and attend continuing professional development sessions. They are all Police checked and members of a relevant professional body. They volunteer at our service and many are undertaking study to further their counselling careers.
To be agreed before first session