Our counselling service offers the opportunity for you to talk to someone in a confidential setting about issues that might be affecting your life.
We offer a subsidised counselling service for people who have chronic health issues and low incomes.
If you fall into this category you can be referred by your Doctor, a medical professional, healthcare practitioner or support worker.
The Referral Process
Step 1: Your Doctor/healthcare practitioner/ support worker needs to contact Phoenix Health and Wellbeing and pass on your contact details. They can ring us on 0113 234 0818 or download our referral form here and email it to us.
Step 2: We will then contact you via phone call and discuss your availability, counsellor preference and session cost.
Step 3: Usually there will be a waiting period in between your initial referral and seeing a counsellor. The length of time that you wait will depend on a number of factors, such as your availability.
Step 4: When there is a counsellor available to see you, we will ring you to let you know that an appointment has become free. We will offer you up to 2 appointments so don’t worry if you can’t make the first appointment that is offered.
What to expect in your first session
The first session you attend is an opportunity for you to meet your counsellor and to see whether counselling may help you. After this session, if you and your counsellor want to proceed, you will be offered weekly sessions ideally at the same day and time. These sessions will last for 50 minutes. During this time you will be free to talk to your counsellor and explore any issues that you have.
All Phoenix Health and Wellbeing counsellors are qualified to at least certificate level. All are rigorously selected and monitored. They must have professional supervision and attend continuing professional development sessions. They are all Police checked and members of a relevant professional body. They volunteer at our service and many are undertaking study to further their counselling careers.